SEVENPORTS Terms & Conditions, Sale of AZOO Products


Customer should acknowledge this terms & conditions before ordering from SEVENPORTS.

Credit Card

All credit card charges will process on the day the customer’s order is being shipped. We accept VISA, MasterCard and American Express. SEVENPORTS currently does not accept Discover.


All checks must be made payable to SEVENPORTS. Orders will be shipped once check is received and cleared with the SEVENPORTS accounting department. Bounced checks will incur a $35.00 fee that will be applied to the customer’s invoice. SEVENPORTS will provide a revised invoice reflecting the additional fees and other applicable charges.

Net 30 Terms

SEVENPORTS does not provide terms.

Special Orders

All special order items require a 50 percent down payment when ordered and the final 50 percent plus shipping fees, which will be processed the day of being shipped. Due to shipment scheduling, all special order items may take up to 5 months for delivery. SEVENPORTS will notify buyers if more time is required.


All shipments to customers are via FedEx and FedEx International. SEVENPORTS will consider other shipping carriers (UPS, USPS or DHL) for best estimate rate for all shipments to Alaska, Hawaii and Puerto Rico.


Please contact SEVENPORTS for any damaged items within 7 days of received goods. SEVENPORTS will replace and ship replacements to its customers at no cost when notified within the 7 days, which includes non-business days and holidays.

Return of Products

Undamaged products may be returned to SEVENPORTS for credit only. Customer is responsible for all return shipping costs. A 15 percent restocking fee based on the returned items total will apply to the customer.


For questions regarding the Terms & Conditions please contact SEVENPORTS.

12405 East Slauson Ave. Suite A
Whittier, CA. 90606

SEVENPORTS reserves the right to modify the Terms & Conditions of Sale.

Copyright © SEVENPORTS 2005-2020. All Rights Reserved.

11 thoughts on “Terms & Conditions

  1. Mandy says:

    If the item is in stock and you order by 3pm Tuesday-Friday, it will be able to ship that day. Otherwise, in stock orders would be shipped the next working day and out of stock orders pending in-stock date.

  2. Ralph Cabage says:

    Yes we do. We ship to all of the US States. We also have dealers across the country you can purchase from.

  3. luiscivico94 says:

    Hi you guys ship to Puerto Rico? And also will like to know what a should put on the country option in the form

  4. KC says:

    Hello what is the exact thickness of the glass on this item: Brook 45 Degree 11.5 Gal. (LI) Ultra Clear Aquarium 23.6″ x 15.8″ x 7.1″ with Mat. SKU: HYD201. Thank you.

  5. Emily B says:

    Your website says orders over $49 receive free shipping. I was about to check out with my order being $58 and the shipping was not showing up as free. How do I apply the free shipping?

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